Terms of Service

1. Agreement to Terms

By accessing or using the Qordova website (qordova.co) and purchasing our products, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

Qordova is operated by Qordova Inc., a company registered in Manitoba, Canada. These terms are governed by the laws of the Province of Manitoba and the federal laws of Canada applicable therein.

2. Products and Orders

All products displayed on our website are subject to availability. We reserve the right to limit quantities, refuse orders, or discontinue products at any time without notice.

Prices are listed in Canadian Dollars (CAD) and are subject to change. Once an order is placed and payment is confirmed, the price at checkout will be honored.

3. Payment

We accept major credit cards through our secure payment processor, Square. All transactions are encrypted and secure. By providing payment information, you represent that you are authorized to use the payment method.

4. Order Fulfillment

We aim to process and ship orders within 3-7 business days. Processing times may vary during high-demand periods or for pre-order items. You will receive tracking information once your order ships. For full details, see our Shipping Policy.

5. Returns, Exchanges & Refunds

All sales are final. If we send you the wrong size, we will provide a free replacement. If your product arrives damaged, contact us at support@qordova.co for further discussion. We do not otherwise offer returns or refunds. For full details, see our Refund Policy.

6. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and designs, is the property of Qordova Inc. and is protected by Canadian and international copyright laws. Unauthorized use is prohibited.

7. User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use. We reserve the right to suspend or terminate accounts that violate these terms.

8. User Conduct

You agree not to use our website for any unlawful purpose, to infringe on others' rights, or to interfere with the operation of the website. We reserve the right to terminate access for violations.

9. Limitation of Liability

To the maximum extent permitted by law, Qordova Inc. shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products.

10. Changes to Terms

We may update these Terms of Service from time to time. Continued use of our website after changes constitutes acceptance of the new terms.

11. Contact

For questions about these Terms of Service, contact us at: support@qordova.co